Family Service Agency of Bay County, Inc.
We are a 501 (c)(3) non-profit organization and
an affiliate of United Way of Northwest Florida
Help us, help others
While in-kind donations are invaluable, We always need monetary donations or suggestions for new grant opportunities. These donations help us stay in operation, purchase items that are not donated, they help us pay water or GCEC bills for our clients that are in a temporary financial bind, they help us buy trolley passes for our working clients that have an unexpected car breakdown, or for clients needing help getting to a doctor appointment.
You Can Help - Current Needs
https://www.walmart.com/registry/RR/51656932-5867-4fa5-b67a-7ce3a7887189
The above link is to our Walmart Registry... many of the items we use regularly are on that list. You can have items shipped to us at:
Family Service Agency
114 E 9th Street
Panama City, FL 32401
(850) 785-1721
Please make sure they know we are only here Monday-Thursday 9-3 and not to leave items when we are closed. We appreciate a heads up if items will be delivered so we can listen for the doorbell on our back door where deliveries are accepted.
Our Programs - Clothing Room
We have a free clothing room that is open Tuesday-Thursday 9am-1pm. All clients qualify for this service and will receive a ticket to shop twice a month.
ID, Social, and Agency Application Required
Our Programs - Homeless Food Bags
We give out food bags to our homeless men and women on Tuesdays and Wednesdays from 9am until we run out for the day. The items in the bags vary depending on donations. Our goal is to provide the healthiest food we are able including proteins, carbs, juice/fruit, water, and limited sweets.
On the 2nd and 4th Friday we also serve a hot meal to our homeless in front of our building (weather permitting). Carrie cooks from the heart and makes sure this meal is a homecooked meal full of love and laughter.
Our Programs - Medical Supplies
... other medical supplies available when in stock are wound care supplies, liquid nutritional shakes, diabetic supplies, and more. Call ahead of time (850) 785-1721 and see if we have what you need.
ID and Agency Application Required
Our Programs - Medical Supplies
For our clients that need Adult Diapers/Pullups, Disposable Bedpads, Wipes, and Disposable Gloves... we can help with that also.
ID and Agency Application Required
Our Programs - DME/Medial Equipment
For our clients that need Crutches, Walkers, Shower Chairs, Transfer Benches, Wheelchairs, and other durable medical equipment we keep these items on hand and will give them out free if we have them in stock.
ID and Agency Application Required
Our Programs - Homeless Hygiene Supplies
We help our homeless clients to stay clean and employable by giving out hygiene kits as they are needed for them to feel better.
Our Programs - Infant/Baby Room
For our clients that have are close to their due date or have Infants/Babies/Toddlers we supply baby items as needed (depending on what we have had donated).
Diapers/Pullups are only given once every 6-months.
ID and Agency Application Required
Our Programs - Workboots/Shoes
For our clients that have a job and need steel-toed work boots or non-slip shoes for restaurant/hospitality work, or healthcare jobs, we have a shoe room so that when clients need shoes to go to work or stay employed we can try to have them available. We always struggle to get mens sizes 10 and up - boots and shoes.
Proof of job and Agency Application required
Our Programs - Bikes for Working Clients
For our clients that have a job and no other form of transportation we often have bicycles that we will provide for them to be able to get to and from work. We also try to provide locks, lights, and other safety equipment when we have them.
Paycheck Stubs for Two Consecutive weeks and our Agency Application Required
Our Impact
We Share...
In 2024 our yearly totals were exceptional:
6149 people got free clothing
791 people received hygiene supplies
3,574 homeless food bags were given out
1520 hot meals were served
24 pairs of work boots/shoes and
18 bicycles kept clients working
382 clients got baby diapers/supplies
493 clients got free medical equipment and
1298 clients received adult incontinence supplies and other medical supplies.
803 Children had a Merry Christmas
77 Seniors in a local Nursing Home got Christmas Boxes
and 38 Seniors in Gulf County had nice Gift Bags
We Share...
We Share...
When we begin to get an overabundance of items in a category that we know will help another agency or non-profit we gladly reach out and share our blessings with other groups so they can also get items to those in need.
We are grateful that other agencies, churches, and groups do the same because it truly does take a village.
Together we can all make a difference.
Thank You! United Way of NWFL
As an affiliated agency of United Way of Northwest Florida we so appreciative of all their support, guidance, funding opportunities, and friendships that we have gained over the last 50+ years.
We meet monthly and learn new ways to help the community and ways to receive help from local groups and organizations.
Thank You! Publix Supermarkets
For decades now we have appreciated and depended on the support of Publix Supermarket.
Each year that we receive a grant from them and the many other ways that they have helped us throughout the years have made it possible for us to keep feeding our local homeless and continuing other programs that they have helped us with through the years.
They also help us through the yearly United Way - Live United Campaign by doing payroll deductions and when some any of their employees designated "09" that come directly to us here at Family Service Agency of Bay County.
Thank You! Association of St Jude
Thank You! Association of St Jude
For years now the Association of St Jude has generously purchased food for our Homeless Food Programs monthly. Whether helping provide us with food for our Homeless Food Bags that we give out on Tuesdays & Wednesdays or purchasing food for our twice monthly Hot Homeless Meal (on the 2nd & 4th Fridays)... or cases of water during our hottest summer months... this group has always been amazing.
Thank You! Parkway Presbyterian
Thank You! Association of St Jude
Each month the congregation of Parkway Presbyterian Church shops for items for our homeless food bags. The homeless men and women we see are always so grateful for the help. Many use them for lunches when they go to work at local day labor places, others are just thankful for food as they are in the midst of hard times and are hungry, and others are living in motels and struggle.
Thank You! Unity Spiritual Center
In so many different ways, the folks over at Unity have donated their time, talent, and treasure to support our agency. From volunteers on Mondays to helping sort and organize donations in our clothing room, sponsoring some of the clients on senior food program, purchasing items from our 'You Can Help' monthly lists, help at Christmas, and so many other things throughout the year.
Thank You! Amvet Post 47
Amvets Post 47 provides our clients who are homeless Veterans with gift cards each year for Veteran's Day/Thanksgiving to know that they are remembered and appreciated.
We are thankful all who served and continue to serve our country.
Thank You! Gulf Coast Electric Cooperative
Thanks to Gulf Coast Electric Cooperative's Project Helping Hand program, and our partnership with them, we are often able to help clients who are in an emergency situation pay a past due power bill (if they have power with Gulf Coast Electric Cooperative only). We are grateful for the ability to help in this capacity thanks to the members of GCEC that check that box on their monthly bill.
Thank You! Gulf Coast Women's Club
Each Christmas the Gulf Coast Women's Club helps us with our Senior Christmas Programs.
Thanks to them we have help with items on the seniors wish lists that help us give them a nice Christmas each year.
Thank You to The Mary Martha Circle & Holy Nativity Episcopal School
Holy Nativity Episcopal School holds toy drives, food drives and help us in so many different ways.
Thank to their outreach and donations to our programs our ability to do more is increased, we are grateful for their help.
Thank you also to the Mary Martha Circle that meets at Holy Nativity Episcopal Church. We so appreciate all you do for us throughout the year.
Thank You! Lynn Haven Methodist Church
Christmas would be sooo much harder without Lynn Haven Methodist Church. Each year they let us use space in their warehouse to hold our HUGE Christmas Event. The space and location are so convenient and make what we do so much easier.
We partner with Toys for Kids Foundation every year to provide a Merry Christmas for kids 18 and under to struggling families.
Thank You! Lighthouse Church
Thanks to Lighthouse Church for donations monthly to help us with our Homeless Food Program. Their donation buys the items that we are always struggling to get enough of, like saltine crackers, pop-top cans of ravioli, ready-to-eat canned soup, granola/protein bars, fruit/applesauce cups, and our biggest need - bottled water.
Thank You! Northstar Church
Northstar Church and has filled in some gaps for us lately when we have needed special items for Christmas or bicycles for our bike program.
They also have a bike program and are generous when it comes to sharing bikes if we run out.